FAQ

Please start here for questions, and if you don't see an answer please contact us.

Yes, all of our merchandise is 100% in our hands and ready to ship. We do not take backorders or drop ship merchandise from our vendors. If we have a mix up in our inventory your order will be refunded immediately.

Yes, everything we carry is 100% authentic. We are an authorized dealer for every brand we carry. This means that all of our merchandise comes directly from our vendors and not from any third parties.

All order cancellations must be requested within one hour of making the purchase. We ship orders fast so anything after an hour will be in the shipping processing stage and can not be cancelled.

We are more than happy to accept PayPal payments. During the checkout process just select PayPal as your payment option. Please note that all orders processed through PayPal are required to ship to the address on the Paypal account. If an order is submitted with a different shipping address it will be cancelled without notification. We only accept instant PayPal payments. Echecks are not accepted.

Yes, if you do not feel comfortable ordering online you can place your order over the phone at 513.771.0432 . We highly recommend placing the order online for security and accuracy of information.

Click to read our full privacy policy.

If you have any other questions regarding our privacy policy, please feel free to email us at: support@corporategotem.com.

Click to read our full Return Policy.

Click to read our full Shipping Policy.